About Yoti

Identity authentication is an important step M3 takes to ensure that unauthorized use of personal information does not result in anyone misrepresenting themselves as an eligible account holder. We are committed to helping prevent the unauthorized use of publicly available information belonging to healthcare professionals and others.

To verify your identity as part of the registration process, we use our partner, Yoti, to complete this process on our behalf. Yoti is a digital application that allows you to confirm your identity securely and helps us to keep future payment transactions safer. Additionally, Yoti has been selected and regularly used within the British healthcare system.

Yoti will ask for your consent to upload an ID document (Passport, Driver’s License, or a government issued photo ID) and take a biometric selfie. Your personal data is kept completely secure and Yoti will delete your data 180 days after the process has been completed. For further details of how Yoti protects your data, please refer to their privacy policy.