Frequently Asked Questions

The following provides answers to some of the frequently asked questions about M3 Global Research and the market research process.


M3 Global Research (http://www.m3globalresearch.com) is the Market Research division and a subsidiary of M3 Inc. a public company with subsidiaries in major markets including the USA, UK, Japan, S. Korea, and China.

MDLinx.com (http://www.mdlinx.com) is an online community of US healthcare professionals interested in staying at the forefront of medical research and news. MDLinx members, if they choose to, can opt-in to receive invitations as well as participate in breakthrough market research surveys provided by M3 Global Research.

M3Medical.com (http://www.m3medical.com) is an online community of EU healthcare professionals interested in staying at the forefront of medical research and news. M3Medical members, if they choose to, can opt-in to receive invitations as well as participate in breakthrough market research surveys provided by M3 Global Research.

Physicians, Nurse Practitioners, Physician Assistants, Registered Nurses, Medical Students, Pharmacists, Healthcare Executives, and other healthcare professionals and individuals that are interested in the healthcare industry can all register to be a member. Also, consumers and patients that are interested in giving their opinion about goods, services, medication, etc. in the healthcare industry can join to be members of the community. The membership is FREE for all members.

You can join M3 Global Research by registering on https://www.m3globalresearch.com. During the registration process, you will need to enter your First and Last Names, your profession and specialty (if applicable), professional title, and address and express your willingness to receive market research invitation emails through M3 Global Research. This information will be helpful in identifying the correct surveys that are pertinent to you and your specialty/title/condition. All information is kept strictly confidential and is never sold to third parties.

All invitations will include the type of study that you are being invited to participate in. Most of the surveys conducted can be completed online; other types of research conducted by M3 Global Research include: telephone interviews, focus groups, webcam interviews, in-person interviews, social media research, chat groups, etc.

No. On the registration form you will identify your profession, specialty or health condition, that way we will only send you the most relevant surveys to complete in your valuable spare time. Also, when you register, you will be asked if you are willing to complete Profiler questions which will help us to target invitations even better.

No. When you register to be on the M3 Global Research panel, you agree to receive email invitations to research surveys that we are conducting. You can pick and choose the surveys that you would like to participate in by looking at the information in the invitation, which covers topic of survey, compensation information, deadline, etc. Also, you can login to your account at https://www.m3globalresearch.com and click on My Dashboard tab to see all available surveys that you were invited to. You can select the surveys to participate in from the list that is available. Also, on the dashboard, you will see statuses of all the surveys you have participate in already and the compensation amount you have earned during the year.

Screening questions ensure that the study’s research objectives are met and that the findings are meaningful and unbiased. They’re designed to ensure that we receive opinions only from participants who meet the predetermined requirements of the research. Screening out (failing to qualify) in no way reflects your status as a healthcare professional.

We strictly adhere to the BHBIA industry guidelines that state “screening questions should be used purely for recruitment purposes and not data collection. All questions included should either screen participants in or out”. We keep a record of your participation, but only to ensure that we avoid sending you further invitations for the same study.

The requirements for each study differ, as do the number and type of screening questions. Sometimes they are simple and you only need to meet one or two of the criteria to qualify, but more often strict and very specific criteria dictate who is eligible to participate. We strive to keep the number of questions to an absolute minimum and only include those that are absolutely necessary to confirm eligibility purposes. Screening questions should not typically exceed 15 questions or take longer than 5 minutes average time to answer, although occasionally there are exceptions. We aim to end the screening process as soon as a respondent is definitively screened out.

We do not normally offer compensation for respondents who screen out. We appreciate that you have taken the time to complete the screening questions but we can only pay incentives when the study has been fully completed, as noted in our survey invitations. Before any study goes live we assess screening questions for their suitability and in some cases where we consider screeners to be excessively long, compensation may be offered for answering the screening questions. Where this is applicable it will be will be noted in the study invitation.

Many of the screening questions to establish qualification, particularly at the beginning, are generic in principle and so we understand why this can cause frustrations, because you would expect us to know your specialty and practice type. As the screening data is only used to screen you in or out of a single study, the information entered is not kept or stored anywhere once a study is closed. If we do already have some of this specific information in your user record, we still need you to confirm this in the screening questions to ensure your profile matches the requirements for each individual study. Often the question being asked in principle is generic but the answer attributes available are not.

We try to get the balance right! On the one hand, we want to give as many of our respondents a chance to participate in as many studies as possible, whilst on the other, we try to minimise the frustration of respondents not qualifying. We will often invite you to participate in a study that we think you may qualify for, as well as those that we are sure you will qualify for. We will always look to provide you with as much information in the study invitation as we can, to help you make an informed decision about whether you would like to participate. Due to the very nature of market research we are legally not allowed to provide you with anything other than the basic information needed for you to decide whether to take part.

The invitation to participate in a market research survey includes, but is not limited to, the following information:
- Survey Topic
- Survey Length
- Survey Deadline
- Compensation for completing
- Your personal M3 Global Research ID
- Survey Link
- Information about screening questions and criteria
- Disclaimer on data quality and compensation payments
- Support link and email if there are any errors or problems encountered
- Company Privacy Policy Link
- Unsubscribe Link
- Company's contact details and address

You can take an online survey at any time of the day early in the morning, during the day or night any time that is convenient to you and does not interfere with your daily activities. However, we recommend completing any survey that you are interested in participating in sooner rather than later as there are other panelists who may fill the survey before you start. If the survey is full, you will see a message of its status when you enter the survey. We also recommend completing in one sitting whenever possible, as a space cannot be held and you may not be able to complete if the quotas are filled before you return.

The length of survey varies by study and it is clearly written in the invitation email. On average, the length of an online research survey is about 20 to 30 minutes.

The incentive amount per survey will be identified in each invitation email. We pay incentives in the currencies of the countries where the members who complete the surveys reside. The incentive for completed surveys are usually paid within 6 weeks after completion and a confirmation email of completion is sent out immediately after you've entered payment details upon finishing the survey. For each survey, you may be asked up to 15 screening questions to determine your qualification for the study; the quantity and type of screening questions will vary depending on the research requirements and methodology. Incentive payment will be paid to all those that qualify for the survey and fully complete all questions. Payment in the USA, Canada and Latin America will be sent in the form of a Check. EU payments can be processed by Bank Transfer or Cheque.

No, survey invitations are only intended for the account holder unless otherwise explicitly stated in the invitation itself. You can suggest to your colleagues or friends to register at https://www.m3globalresearch.com and start receiving their own personal invitations to participate in studies.

Yes. The survey results are sent to the clients without personally identifiable information. The privacy of our panel members is protected and we do not sell personal information of our panel members to 3rd parties. If the client is interested in survey results and asks to talk to a member who provided these results, we will first ask for your permission and willingness to talk to a client.

US M3 Global Research members: At this time we are unable to donate the honorarium for our US members, and can only send the payment to them directly.

UK M3 Global Research members: UK members can choose the organization to donate money to on the completion page.

Aside from charitable donations, the compensation can only be issued in the name of the account holder. M3 cannot process payment to another person or in the name of a company or practice. Other compensation provisions: https://www.m3globalresearch.com/compensationprovisions.cfm

You can read our privacy policy by clicking on the following link:

https://www.m3globalresearch.com/privacy.cfm.

Terms and Conditions policy: https://www.m3globalresearch.com/terms.cfm

M3 Global Research's clients - major companies in pharmaceutical industry are constantly developing new ideas for improvements in the industry and looking for feedback on these ideas that come from you. Your opinions are very valuable.

The language in the invitation is set to the country that you live in, which you will identify in the registration form.

When you register to be a member of the M3 Global Research healthcare community panel at https://www.m3globalresearch.com, you will receive a link, username and password to your personal online account. You will be able to login to your account and change your preferences at any time. If you have any other questions, please do not hesitate to contact us at 202-293-2288 x792. The EU support helpdesk can be contacted at support@eu.m3.com or by calling +44(0)20-8741-6200.