CAREERS

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M3 Group Success and the People Behind it

M3 Inc. is a publicly traded company in Japan that is the global leader in digital solutions in healthcare and has acquired over a dozen companies in the past 3 years. M3 Japan has grown over 30% every year for the past 10 years, with over 300 million dollars in revenue. Our great success is due to the skills and the high performance of our people and has helped us attract some of the world's leading talent from the most respected universities and Fortune 100 companies. We are interested in people like you... high achievers who have the desire to use their skills and talents to help make a positive impact on the healthy outcomes of millions of people, throughout the world. Please review the current opportunities below. Thank you for your interest in M3. We look forward to hearing from you!

About M3 Group

The M3 Group operates in the US, Asia, and Europe with over 2.5 million physician members globally via its physician websites such as www.m3.com, www.mdlinx.com, www.doctors.net.uk, www.thesmartestdoc.com, www.networksinhealth.com, www.medigate.net, www.medeconnect.net and www.medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413) with subsidiaries in major markets including USA, UK, Japan, S. Korea, and China. M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Tokyo, Washington D.C., Fort Washington, PA, Abingdon UK, London, and Seoul.

Join our team of global top-notch talent that makes a world of difference for physicians and their patients

M3 believes in growth, for our company and for the people who drive its success. Founded with the goal of changing the world of medicine by leveraging the power of the internet, the M3 Group, provides comprehensive, leading edge, digital services to the healthcare and life science industries. We reach over 2.5 million doctors through our physician websites across the US, Asia, and Europe. M3 provides digital health information services that include: the most up-to-date daily, indexed clinical information/news; medical education; market research; ethical drug promotion; clinical development; job recruitment and clinic appointment services. We are looking for dynamic individuals who are interested in working in our collaborative environment of innovation and dedication.

How we look after our employees:

We want our employees to be happy in their work and healthy and we are always looking at how we can make M3 the happiest and healthiest place to work. Apart from the usual benefits you would expect from any responsible employer, we are always looking at new and innovative ways to drive health and happiness in the workplace.

How we develop our employees:

Our business solutions are constantly evolving to meet the needs of the global healthcare market and to support that we need our employees to continually build their skills and knowledge. Our program of both formal and informal development opportunities allows each individual to grow on a professional and personal level which itself will support continued.

Diversity Statement:

Diversity is in our DNA; individuality drives innovation and creativity. At M3 we don't just accept diversity, we embrace it. The future success of our business and the ability to continue to deliver ground breaking solutions to the world of healthcare rests with our employees, each of whom is different and brings something unique to support our success. So, whether you consider yourself to be a little bit different or a whole lot different, so long as you are driven to succeed and you share our vision for the future, you'll fit in perfectly.


US Jobs

Location: Fort Washington, PA United States - Department: Market Research

Description:

Mission Statement:

The Sr. ConfirmIT Programmer is responsible for programming market research studies based on client materials with a goal to meet and exceed client expectations in terms of integrity of collected data, adherence to agreed timeline and budget. This individual will also work to develop and implement “out of the box” approaches and solutions based on project specifications. The programmer will contribute to improving overall department efficiency by adhering to current best practices as well as contribute to creation of new best practices. This individual will work closely with the other programmers and project managers and may work directly with clients on certain projects. This position is either office-based in Fort Washington, PA or remote-based anywhere in the USA.

Essential Duties and Responsibilities:

Including, but not limited to the following:

    Client Focus

    Programmer strives to exceed the client’s satisfaction when completing the programming tasks on each project.

    • Proactively suggest questionnaire design improvements to ensure the client is informed about the best style of question formatting for panelist comprehension and the correct survey logic for flawless data collection.
    • Build an internal programming timeline to meet the client’s programming timeline.
    • Field requests and resolve in the timeliest and most complete manner.

    · Work directly with the client on custom solutions to meet client’s needs.

    Online Survey Development

    Programmer maintains full responsibility for online survey development while using internal vendor as needed to assist in this development.

    • Thorough review of client materials and preparation for the internal/external Kick Off call to clarify any questions.
    • High quality programming of online surveys against client’s materials, utilizing in house resources where possible.

    Quality Assurance

    Programmer works to resolve errors in the online survey during the quality assurance phase of the programming life cycle.

    • If the internal vendor was used for programming, upon initial link delivery the programmer reviews the scripting and makes necessary adjustments. Programmer also notifies the internal vendor of any feedback, for learnings.
    • Alternatively, the programmer may bypass the internal vendor and fully program the link themselves, ensuring all is done correctly against materials.
    • Upon error identification (internal or external), amending errors in the survey is the focus of the programmer in this phase, however adherence to M3 standards needs to also be considered during the quality check.
    • All modifications must be communicated via updated Quality Check log.

    Survey Deployment and Online Reporting

    Programmer prepares the online survey for deployment and sets up online link to track the progress of the survey in field, used internally and externally.

    Deliverables (if any)

    Programmer works with internal teams and vendors to meet client deliverable requirements. This could include working on online reporting/dashboards, specific data requirements etc.

    • Review specs and liaise with vendors to produce high quality DP outputs in a timely manner. Quality check of these outputs.
    • Liaise with clients over queries with deliverables.

    Process

    Programmer utilizes their experiences throughout the project life cycle and contributes information their manager to improve this process. They work on tasks assigned by their manager that benefit the company by increasing capabilities, efficiency, skillset and competitive advantage in the market place.

    • Feedback on the processes, survey template or scripts to increase efficiency.

    Miscellaneous

    Programmer is expected to spend time reporting and receiving information to and from their manager and must continue to learn the latest technologies in the data collections field.

    • Meet with the team to discuss the status of projects and receive department information updates.
    • Mentor and train others at request from their manager

Other Duties and Responsibilities:

  • Explore new platforms and software packages
  • Work directly with the client on high complexity projects

Requirements

  • Bachelor’s degree or equivalency required
  • Expert knowledge of ConfirmIT data collection platform a must (min 5 years required).
  • 3 years of market research experience required (preferably experience with pharmaceutical surveys).
  • Knowledge of Decipher, in addition to ConfirmIT.
  • Data processing experience (Quantum, SPSS, SAS), especially with tabulations
  • Strong problem-solving skills, including an ability to “think outside the box”.
  • Organized, self-motivated, and self-directed.
  • Exceptional ability to multi-task and balance multiple projects and priorities.
  • Excellent interpersonal communication skills – both verbal and written.
  • Ingenuity and the willingness to learn new techniques.

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: Fort Washington, PA United States - Department: IT & Infrastructure

Description:

M3 is a global and diversified technology company that is ranked by Forbes as one of the top 5 fastest growing innovative companies in the world in 2018. Through our award-winning website, MDLinx.com, we provide healthcare professionals with the clinical education, training, research, and career opportunities they need to succeed. Our mission is to reduce healthcare costs and improve the quality of healthcare delivered worldwide.

Founded nearly 20 years ago, M3 operates in over 10 countries and has grown to more than 4,000 employees globally. Through organic growth and acquisitions, M3 revenues in the US have doubled to over $100M since 2014, and worldwide revenues have quadrupled to over $1B since 2012. Due to this rapid growth, M3 USA is hiring for a Senior Systems Administrator to lead the maintenance, monitoring, and improvement of the company's production infrastructure, including its servers, networks, operating systems, telephony systems, and applications.

While primarily focused on the maintenance and improvement of the production systems, the Senior System Administrator will also show leadership in supporting and improving internal use servers and networks, and assist IT support in resolving escalated employee or customer support requests.

Essential Duties and Responsibilities:

  • Monitor production systems with a focus on delivering a high quality of service meeting clear service level objectives (in terms of availability, security, performance / latency, correctness, backup/recovery time, durability, MTFR, MTTR, etc.)
  • Receive alerts about abnormal system states and lead the troubleshooting and resolution of incidents with production systems 24/7
  • Lead the proactive analysis of resource usage and propose, plan, and execute projects to adjust resource capacity, monitoring systems, and deployed infrastructure to better meet business needs
  • Document and review production infrastructure-related procedures and processes, for both routine tasks and emergency cases (write and review runbooks)
  • As necessary go to data centers to assist with tasks relating to physically deployed hardware
  • Lead post-mortems of system incidents and report to management and staff about root causes and remediation plans

Other Duties and Responsibilities:

  • Lead technical projects to improve internal IT services and related infrastructure
  • Document and review IT support procedures

Requirements

  • Bachelor’s degree from a four-year university in computer science or equivalent work experience
  • 5+ years experience in a similar role
  • 3+ years of extensive, recent (current position, or within the past year) hands-on expertise with Windows Server and VMWare administration
  • At least 1 year of hands-on Linux system administration experience
  • Ability to troubleshoot difficult technical problems involving Windows Server, VMWare, datacenter hosted hardware, Cisco networking equipment
  • Knowledge of application level protocols (i.e. HTTP 1 and 2, HTTPS, DNS, SMTP) and all levels of the web application stack
  • Ability to write clean, well-structured scripts to automate routine infrastructure tasks, and to read and understand similar programs written in common programming languages
  • Knowledge and expertise with IaaS such as AWS, Azure, or GCP
  • Knowledge and expertise with SaaS solutions deployed by M3 USA, (Salesforce, Jira, etc.) is a plus
  • Knowledge and experience with containers (i.e. Docker), container orchestration (i.e. Kubernetes, Docker Swarm) a plus
  • Experience with infrastructure automation technologies such as Ansible/Chef/Puppet a plus
  • Experience building out monitoring using open source solutions such as Prometheus, ELK a plus
  • Passion for constant learning and improvement, and ability to quickly learn new technologies and systems with a mind to utilizing those technologies to improve service and/or efficiency
  • Strong written and verbal communication skills and detail-oriented worked
  • Ability to function well independently and as part of a small team

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: Fort Washington, PA United States - Department: Market Research

Description:

Mission:

The Marketing Coordinator is an important support role within the M3 Global Research team and will be vital in helping to ensure M3 continued success. The Marketing Coordinator will be viewed as an element to add value to an already established team. The role will reward a motivated, intelligent, creative, pro-active individual who will be able to seize opportunities, take ownership, and grow within the company as it expands.

Essential Duties and Responsibilities:

Including, but not limited to the following:

Strategy

  • Support the Marketing Director (US) and Marketing Manager (UK) in planning and execution of the marketing strategy for M3 Global Research (M3GR) (B2B), working with the marketing teams for other M3 group business units to ensure cohesive messaging.
  • Assist with execution of industry-specific thought-leadership content and collateral pieces (country profiles, therapeutic reviews, data sheets, papers, guides, infographics, etc.).
  • Support the development and production of client newsletter and other client communications channels.
  • Assist Events Manager with conference and events planning, including special promotions, giveaways, sponsorship's, and social media campaigns.
  • Support the Marketing Director in execution of operational marketing plan for all M3GR marketing activities.
  • Track and analyze effectiveness and impact of strategies adopted.
  • Perform competitor intelligence gathering and coordination.
  • Assist with the global social media strategy for client marketing under guidance from the UK Marketing Manager.

Operational

  • Support the sales team by fielding client-facing collateral requests.
  • Help with organization and management of marketing collateral and content.
  • Assist with scheduling social media posts across corporate social media channels.
  • Produce and maintain competitor intelligence documents in coordination with UK marketing manager.
  • Work with relevant stakeholders on conference presentations, exhibition presence, supporting collateral and giveaways.
  • Perform administrative and project management functions.
  • Pro-actively suggest and implement new solutions, processes, and developments that will aid M3GR efficiencies and result in an ever-increasing level of quality to our clients.
  • Assist Marketing Director in commissioning and executing original research to promote M3GR’s capabilities as part of a strategic PR campaign to raise awareness.
  • Manage press release platform.
  • Under Marketing Director, coordinate plan to submit papers and pitches to high impact publications.
  • Identify relevant awards for key M3GR stakeholders and projects to raise awareness and profile within the industry.
  • Track effectiveness and impact of strategies adopted.
PROFESSIONAL SKILLS, ATTITUDES & APPROACH

Knowledge of the Client’s Business:

The Marketing Coordinator should have basic knowledge and understanding of the client’s business and the project specifications before applying process.

Team Working

The Marketing Coordinator will always work as a part of a team. The Marketing Coordinator needs to provide accurate briefing and ensuring that information is available when required by their line Coordinator or other departments. It is expected that the Marketing Coordinator has the judgment to know when they should seek guidance from their seniors prior to a situation becoming critical.

Inspiring Relationships with our Clients

When M3 works with clients, it is expected that the Marketing Coordinator is able to demonstrate at an administrative and implementation level, a total understanding of their role such that it inspires total confidence and respect.

Time Management

Effective prioritising is expected with all parties made aware of any movement in delivery dates, project spec, costs and its impact on project.

Information and Data Management

In the quest to constantly improve our service offering it is expected that the Marketing Coordinator should ensure full compliance with the company’s data management and protection policies.

Quality First

This individual is expected to demonstrate enthusiasm and pride in constantly improving the quality of deliverable on every project that M3 services. As such, they should have relationships based on mutual respect and trust with other departments.

Requirements

  • Bachelor’s degree or equivalent preferred
  • A minimum of 2 years relevant experience within the healthcare and/or market research market sector
  • Proficient in Microsoft Office
  • Demonstrated understanding of proper grammar
  • Responsive and able to work well under pressure
  • Solution-orientated
  • Exceptional time management and reliability
  • Excellent verbal and written communication skills
  • Experience managing social media platforms
  • Attention to detail coupled with exceptional proof-reading skills
  • Project management skills
  • Desire for continuous improvement and learning
  • Experience with Adobe Suite a plus, but not required

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: Manhattan, NY United States - Department: Corporate

Description:

M3 is leading the world to create efficiencies in healthcare. Founded by ex-McKinsey consultants, M3 has been developing unique solutions that have brought significant efficiencies in pharmaceutical sales & marketing, ethical drug development, healthcare professional recruitment, and other parts of the healthcare industry. M3 has been ranked as the top 5 most innovative growth company by Forbes. M3 has strong orientation for growth and it has successfully managed to maintain 20%+ revenue and profit growth over the last 18 years, by mixing the organic growth and acquisitions.

As a result of its growth initiatives, M3 has constant needs for business professionals who are eager to prove themselves that they can make differences and create efficiencies in operations.


The Corporate Operations Consultant will be responsible for developing and leading complex operation improvement projects that deliver sustained and measurable results in the portfolio of a diverse healthcare focused companies.


This is an ideal role for an ambitious business professional who wants to make a transition from a consulting services environment to an operating role on the pathway for a GM role. The role may report to our Manhattan, NY or Fort Washington, PA offices.


Duties include:

  • Ensures integration of Continuous Improvement principles and strategies in key operational areas.
  • Partners with CEOs/GMs in developing performance targets, improvement ideas, and implementation timelines.
  • Leads the implementation as well as measure and maintain outcomes.
  • Challenges systems, processes and methodologies in order to foster improvement.
  • Represents and demonstrates a commitment to excellence
  • Utilizes project management skills for each initiative. Keeps projects on track and key sponsors informed. Utilizes escalation plans and countermeasures when project timelines or outcomes are at risk.
  • Collects and analyzes Lean process data, identifies opportunities, develops solutions, implements improvements, and helps operational management ensure sustainability.
  • Acts as a change agent to instill process improvement culture throughout the organization. Communicates regularly with executive sponsors, team leaders, process owners, and other stakeholders about team progress toward goal achievement, critical factors and obstacles.

Requirements

  • Bachelor’s degree in business, engineering, health care or other related field required.
  • Master’s degree in Business, Health Administration, or related field preferred.
  • 2 years of experience in a similar role at the analyst or associate level working through the implementation phase
  • Experience with large management/ operation consulting firm required. Growth and mobility to the engagement manager level highly desirable.
  • Experience building business simulation models in Excel required.
  • Operations leadership experience preferred.
  • Healthcare industry experience preferred.
  • Demonstrates some proven track record of success in fixing performance issues in sales and marketing operations
  • Exposure to a variety of service types desirable. Industry experience must include internet / digital heavy businesses.
  • Track record of delivering bottom line impact by working autonomously
  • Good interpersonal skills to get difficult tasks done
  • Exceptional analytical ability; good with numbers and details
  • Strong operational and LEAN leader background.
  • Willingness to overachieve for fast promotion.

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: New York, NY United States - Department: Promotions

Description:

M3 is a global and diversified technology company that is ranked by Forbes as one of the top 5 fastest growing innovative companies in the world in 2018. Through our award-winning website, MDLinx.com, we provide healthcare professionals with the clinical education, training, research, and career opportunities they need to succeed. Our mission is to reduce healthcare costs and improve the quality of healthcare delivered worldwide.

Founded nearly 20 years ago, M3 now operates in over 10 countries and has grown to more than 4,000 employees globally and is publicly traded on the Tokyo Stock Exchange (TSE). Due to growth and expansion, we are hiring for a Lead Software Engineer to spearhead ground-up new development on our physician-facing digital product offerings.

Overview:

In this role, you will be responsible for improving M3 USA’s digital products and services that help to inform and educate busy physicians. You will work as a member of a small, Agile team to maintain and enhance existing systems and lead efforts in developing a new version of MDLinx.com using a modern, OSS-based technology stack and modern web technologies.

This is a great opportunity for an experienced and driven software engineer to make an immediate and lasting impact on the design and functionality of a diverse web product portfolio at M3 that will significantly drive the business.

Duties Include:

  • Design and develop software services across multiple platforms for doctors and other healthcare professionals
  • Work on a cross-functional team that includes software engineers, designers, and product staff to develop an improved user experience and achieve product objectives
  • Develop APIs and API clients to connect front-end, back-end, and 3rd party web services
  • Perform code reviews for junior developers
  • Understand business objectives and user needs and actively work to improve the effectiveness and usability of our products
  • Understand and develop new features and functionality for existing legacy systems
  • Write unit, functional, and end-to-end tests

Requirements

  • Bachelor’s degree in Computer Science or equivalent years of industry experience
  • 8+ years developing production web applications with at least 1 year as a lead developer
  • 3+ years developing front-end web applications using React or Vue
  • Expertise in utilizing front-end web protocols and technologies (HTTP, HTML, CSS, etc)
  • Expertise in server-side web development, preferably using Node.JS
  • Highly experienced in development using RESTful APIs
  • Strong SQL skills and RDBMS knowledge
  • Effective written and verbal communicator and team-oriented contributor
  • Ability and desire to quickly learn new technologies

Strongly Preferred:

  • Experience with cloud IaaS platforms such as AWS, Azure, or GCP
  • Experience using a large-scale CMS tool
  • Agile/SCRUM development experience

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: Fort Washington, PA United States - Department: Promotions

Description:

M3 is a global and diversified technology company that is ranked by Forbes as one of the top 5 fastest growing innovative companies in the world in 2018. Through our award-winning website, MDLinx.com, we provide healthcare professionals with the clinical education, training, research, and career opportunities they need to succeed. Our mission is to reduce healthcare costs and improve the quality of healthcare delivered worldwide.

Founded nearly 20 years ago, M3 now operates in over 10 countries and has grown to more than 4,000 employees globally and is publically traded on the Tokyo Stock Exchange (TSE). Due to growth and expansion, we are hiring for a Senior Software Engineer to spearhead ground-up new development on our physician-facing digital products and services.

Candidates in the Greater New York City or Philadelphia areas are preferred, but this role is open to all qualified candidates located in the Eastern or Central US time zones.

Duties include:

  • Design and develop software services across multiple platforms for doctors and other healthcare professionals
  • Work on a cross-functional team that includes software engineers, designers, and product staff to develop and improve user experience and achieve product objectives
  • Develop APIs and API clients to connect front-end, back-end, and 3rd party web services
  • Understand business objectives and user needs and actively work to improve the effectiveness and usability of our products
  • Understand and develop new features and functionality for existing legacy systems
  • Write unit, functional, and end-to-end tests
  • Respond to and troubleshoot production issue

Requirements

  • Bachelor’s degree in Computer Science or equivalent years of industry experience
  • 5+ years developing production web applications
  • 2+ years developing front-end web applications using React or Vue
  • Expertise in utilizing front-end web protocols and technologies (HTTP, HTML, CSS, etc)
  • Expertise in server-side web development, preferably using Node.JS
  • Highly experienced in development using RESTful APIs
  • Strong SQL skills and RDBMS knowledge
  • Effective written and verbal communicator and team-oriented contributor
  • Ability and desire to quickly learn new technologies
  • Excellent written communication skills

Strongly Preferred:

  • Experience with cloud IaaS platforms such as AWS or MS Azure
  • Experience using a large-scale CMS tool
  • Agile/SCRUM development experience

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Day

Apply Now

Location: Fort Washington, PA United States - Department: Market Research

Description:

The mission of the Qualitative Project Coordinator will be to assist the Market Research Project Management team with the day-to-day management of market research studies to ensure all projects successfully complete on time and within budget, while meeting and exceeding client expectations.


Essential Duties and Responsibilities:

  • Provide support to project managers including invoicing, contract maintenance, setup and testing of surveys, coordination of communication with sales, placing confirmation calls to respondents, preparing updates for PMs and clients, assisting with project troubleshooting, and a variety of other project support tasks as needed
  • Investigate physician inquiries regarding honoraria issues by cross-checking against the bank account.
  • Manage honoraria files for all projects, including uploading internally and initiating payments for domestic honoraria weekly and international honoraria monthly
  • Communicate with panel members to address any questions or concerns as well as confirming telephone and in-person interviews.
  • Data entry of phone recruitment screeners

Requirements

  • Bachelor’s degree or equivalency preferred
  • 0-1 years of related experience preferred
  • Excellent interpersonal and communication skills – both verbal and written
  • Strong skillset with Microsoft Office products
  • Self-motivated and able to (re)prioritize tasks throughout the workday
  • Exceptional time management, organizational skills, attention to detail and ability to multitask
  • The candidate must have well-developed analytical and problem solving skills.
  • The candidate must have the ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: New York, NY United States - Department: Promotions

Description:

M3 is a global and diversified technology company that is ranked by Forbes as one of the top 5 fastest growing innovative companies in the world in 2018. Through our award-winning digital products and services, we provide healthcare professionals with the clinical education, training, research, and career opportunities they need to succeed. Our mission is to reduce healthcare costs and improve the quality of healthcare delivered worldwide.

Founded nearly 20 years ago, M3 now operates in over 10 countries and has grown to more than 4,000 employees globally and is publicly traded on the Tokyo Stock Exchange (TSE). Due to growth and expansion, we are hiring for a Product Manager to drive new initiatives and development on our physician-facing digital product offerings.

Overview:

The Product Manager will help to develop and deliver products that add value to our HCP audience, our sponsors, internal businesses and partners. This role is inherently cross-functional -- you will work closely with engineering, design, marketing, editorial and sales to develop the roadmap and deliver products.

Responsibilities:

  • Help to develop and launch new digital products and enhance/scale existing products
  • Collect and analyze feedback from users, stakeholders and other teams to shape requirements, features and end products
  • Build and maintain product roadmaps based on team strategy and vision
  • Working with team leadership, define KPIs for your initiatives and manage and report on performance, keeping all stakeholders updated on progress and impact
  • Following agile development process, break down initiatives to MVPs, write stories and ensure clarity across product, design and development teams
  • Ensure initiatives are delivered in timely fashion and to specifications
  • Oversee user acceptance testing and lead launch planning and execution
  • Contribute to overall improvement of team processes
  • Make creative recommendations to expand product base and vision

Requirements

  • Bachelor’s degree in technology or business-related discipline strongly preferred
  • 3+ years of experience as a product manager or producer for a digital content product or website
  • Able to drive a product feature from initiation through to launch and post launch analysis
  • Experience working with design and development teams in agile methodology (e.g. SCRUM, Kanban)
  • Previous work a Scrum Master or CSM is a BIG plus
  • Highly proficient at writing user stories
  • Proven ability to help teams improve processes and workflows
  • Experience with various agile tools (Jira, Trello, MS Project, etc.)
  • Data driven, familiar with Google Analytics or similar analytics package
  • Exceptional communications skills

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: New York, NY United States - Department: Promotions

Description:

M3 is ranked by Forbes as one of the top 5 fastest growing innovative companies in the world in 2018. We are a global and diversified technology company focused on empowering healthcare professionals, and through our award-winning website, MDLinx.com, we provide them with the clinical education, training, research, and career opportunities they need to succeed. M3’s mission is to reduce healthcare costs while creating efficiencies and improving the quality of healthcare worldwide.

Founded nearly 20 years ago, M3 operates in over 10 countries and has grown to more than 4,000 employees globally. Through organic growth and acquisitions, M3 revenues in the US have doubled to over $100M since 2014, and worldwide revenues have quadrupled to over $1B since 2012.

Due to this rapid growth, we are looking to add an experienced Senior Visual Designer to our cross-functional product team to help enhance the visual aspects of our web-based products.

Overview

In this role, the Senior Visual Designer will partner with a cross-functional product design team to introduce a new look and feel for the MDLinx premier physician news platform. You will redesign the visual aspects of the brand and its web products while establishing style guidelines and a design system. In addition to user interface design, the role will also provide limited support towards marketing initiatives and editorial production. The role will report to the Director of Design and UX.

Responsibilities Include:

  • User Interface Design: mood boards, visual design comps (UI), prototypes, symbol libraries, style guides, assets
  • Production Graphics: photo selection/editing/enhancements, illustrations, graphics for articles/news on daily basis
  • Branding: Logo, Typeface, icons, etc.

Requirements

  • 3-5+ years of visual and user interface design experience
  • Must have a strong online portfolio demonstrating understanding of typeface, color, layout as applied to user interface, and original artwork (drawn and photo-based)
  • Typeface enthusiast
  • Strong illustration/drawing skills
  • Total proficiency in visual design and interface tools such as Sketch, Photoshop, Illustrator, and InDesign.
  • Experience authoring style guides and design system(s)
  • Impeccable Photoshop and Sketch etiquette
  • Excellent communication skills
  • Ability to multitask and manage your time.
  • Proven ability for quick creative problem solving with attention to detail within fast-paced environment with tight deadlines.

You can expect to make:

  • User Interface Design: mood boards; visual design comps (UI); prototypes; assets; style guides.
  • Production Graphics: photo-selection/editing/enhancements, illustrations, graphics for articles/news on daily basis.
  • Brand look/feel: Logo, Typeface, icons, etc…

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: Fort Washington, PA United States - Department: Information Technology

Description:

Company Profile:

M3 is ranked by Forbes as one of the top 5 fastest growing innovative companies in the world in 2018. We are a global and diversified technology company focused on empowering healthcare professionals, and through our award-winning website, MDLinx.com, we provide them with the clinical education, training, research, and career opportunities they need to succeed. M3’s mission is to reduce healthcare costs while creating efficiencies and improving the quality of healthcare worldwide.

Founded nearly 20 years ago, M3 operates in over 10 countries and has grown to more than 4,000 employees globally. Through organic growth and acquisitions, M3 revenues in the US have doubled to over $100M since 2014, and worldwide revenues have quadrupled to over $1B since 2012. Due to this rapid growth, we are expanding our information technology department and are seeking an experienced Desktop Support Specialist to join our team in the Philadelphia area.

M3 provides a professional and collaborative environment that fosters and encourages personal achievement, growth, and opportunity. If you are a dedicated, driven, and high-energy IT professional looking to take the next step in your career, we want to hear from you!

Summary:

The Desktop Support Specialist provides IT software, hardware, and network support for all M3 employees by diagnosing user issues and guiding them through step-by step solutions.

Essential Duties and Responsibilities:

Including, but not limited to the following:

  • Clearly communicate technical solutions in a user-friendly, professional manner
  • Provide one-on-one end-user training as needed
  • Manage the support queue for the help desk
  • Properly assign and route tickets to other departments queue’s, providing detailed documentation when escalating or routing tickets
  • Escalate more complex technical issues as needed
  • Troubleshoot network printer problems
  • Troubleshoot end user hardware and software
  • Conduct hardware and software inventory database maintenance and upkeep.
  • Perform related work as required

Other Duties and Responsibilities:

  • Strong customer service skills; answering client and employee calls; prompt return and follow up to all interactions; prompt response to requests for informatio
  • Monitor incoming Support Center queue
  • Multitask and organize large amounts of documentation and emails
  • Effective communication with customers and teammates
  • Thorough documentation of each user issue within the ticketing system

Requirements

  • Associate's degree and A+ Certification preferred
  • 3+ years of technical support experience required
  • Advanced knowledge of Windows OS
  • Strong remote support skills and familiarity resolving user issues using a ticketing system (we use JIRA)
  • Desktop support experience with MS Office, A/V clients, Browsers, Adobe, Office 365 Email
  • Strong experience with file sharing and access permissions.
  • Level 1 Network Support experience and an understanding of DNS, DHCP and commands/utilities such as ping, tracert, nslookup, robocopy, cell phone email apps, Active Sync for Droid, iPhone, set up and troubleshooting
  • Hardware break fix experience and an understanding of VPN clients and site-to-site VPN’s.
  • Familiarity with Active Directory--account and group creation and editing GPO Settings.
  • Mac experience is a plus
  • Requires strong organization, written and verbal communication skills
  • Must have the ability to work independently and function as a successful and participating team member
  • Must be detail oriented and able to work on multiple tasks at one time
  • Ability to learn and adapt to new technology and critical thinking and logical problem resolution is key
  • This position requires a rotating on-call component for 24/7 availability.

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: Fort Washington, PA United States - Department: Accounting

Description:

M3 is ranked by Forbes as one of the top 5 fastest growing innovative companies in the world in 2018. We are a global and diversified technology company focused on empowering healthcare professionals, and through our award-winning website, MDLinx.com, we provide them with the clinical education, training, research, and career opportunities they need to succeed. M3’s mission is to reduce healthcare costs while creating efficiencies and improving the quality of healthcare worldwide.


Founded nearly 20 years ago, M3 operates in over 10 countries and has grown to more than 4,000 employees globally. Through organic growth and acquisitions, M3 revenues in the US have doubled to over $100M since 2014, and worldwide revenues have quadrupled to over $1B since 2012.

Overview

The mission of the Senior Accountant is to be responsible for administering all aspects of the accounting function including, but not limited to banking, financial reporting and month end close while exhibiting sound decision making ability daily. The Senior Accountant will work closely with operations and the associate controller to validate the integrity of the accounting function.


Responsibilities Include:

  • Perform accurate month end closing processes to generate financial reports
  • Perform various account reconciliations and work to resolve any discrepancies
  • Analyze financial reports pre-close and post-close to determine trends, estimates and significant changes
  • Perform monthly and ad-hoc reports to the executive team
  • Assist in government compliance issues, such as taxes and required state reporting
  • Maintain revenue recognition standards (ie: invoicing, discounts, rebates) and associated costs
  • Assist in bank account reconciliation, related journal entries, and Escheatment


Requirements

  • Bachelor’s degree in accounting, finance, or related field required, CPA a plus.
  • 5+ years of related experience.
  • Must have a strong ability to be able to analysis a P&L statement.
  • Familiarity with NetSuite is a plus
  • Teamwork oriented, with excellent people skills required
  • Exceptional time management, organizational skills, attention to detail and ability to multitask
  • Proactive and efficient
  • Superior decision-making ability
  • Strong accounting knowledge and strong math skills required
  • Excellent interpersonal communication skills – both verbal and written
  • Strong Excel skillset

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: Fort Washington, PA United States - Department: Market Research

Description:

The Quantitative Project Coordinator will assist the Project Management team with the day-to-day management of market research studies to ensure all projects successfully complete on time and within budget, while meeting and exceeding client expectations.


Essential Duties and Responsibilities:

  • Provide support to project managers including but not limited to the following:
  • o Invoicing

    o Set-up and testing of online market research surveys

    o Confirmation calls and emails to respondents

    o Preparing updates for project managers and clients

  • Aid in recruitment efforts by preparing and sending custom recruitment
  • Communicate with panel members to address any questions or concerns
  • Creating reports for the management team

Requirements

  • Bachelor’s degree or equivalent preferred
  • 0-1 years of related experience
  • Excellent interpersonal and communication skills (both verbal and written)
  • Strong skillset with Microsoft Office products
  • Self-motivated and able to prioritize tasks throughout the workday
  • Exceptional time management, organizational skills, attention to detail and ability to multitask
  • The candidate must have well-developed analytical and problem solving skills.
  • The candidate must have the ability to work autonomously and in team environment to successfully meet study specific and departmental objectives

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: Fort Washington, PA United States - Department: Market Research

Description:

The mission of the Vice President of Client Services is to drive and encourage higher client satisfaction from the Sales and Operations teams that are responsible for generating revenue from existing contacts and prospects, continuation of successful fieldwork projects, and determining corrective actions on an individual project basis to promote overall client satisfaction while monitoring internal revenue. This individual is responsible for development of project processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among all teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion.


Duties & Responsibilities

  • Effectively lead and communicate the team strategy to motivate employees and create a high-performing and collaborative environment across divisions in regards to client service
  • Collaborate with Global CRO to create new business processes that relate to profitability and positive impressions of client service efforts
  • Collaborate with Global SVPs and VPs to maintain consistency across teams in regards to initiatives and processes
  • Oversee the Client Service and Account Management training and enforce business protocols among all team members
  • Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning for patient projects
  • Serve as contact point for new hire onboarding for the US Sales team
  • Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and reduce errors to increase client satisfaction
  • Collaborate with Global Sales and Operations teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education
  • Serve at the liaison between the Sales and Operations teams to ensure client satisfaction is prioritized on all fieldwork projects
  • Act as an escalation point; first line of contact for management, Client Service Director, and Account Management involvement on high-profile issues related to projects in field
  • Advise and resolve disputes regarding profitability between team members to ensure a high level of client satisfaction on fieldwork projects as they arise across all teams
  • Identify concerns from Operations/Sales teams and consult on next steps to ensure continued operation of all teams to the best of their ability
  • Monitor and measure team on monthly performance metrics
  • Drive accountability to assist the sales organization's performance to meet revenue, growth, client commitments, and promote long-term client satisfaction
  • Provide regular updates to management team regarding opportunities, trends and challenges for all functional areas

Requirements

  • High school diploma or equivalent required. Bachelor’s degree or equivalency preferred.
  • 3 years of management & leadership experience required. 5 years selling market research solutions required.
  • Excellent interpersonal and communication skills – both verbal and written
  • Exceptional time management, organizational skills, attention to detail and ability to multitask
  • The candidate must have well-developed analytical and problem solving skills.
  • The candidate must have the ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
  • Demonstrated people management skills - effective listener and communicator; ability to train, mentor, and coach individuals at various stages of development
  • Ability to lead and communicate creative strategies which motivate employees to drive business opportunities
  • Exhibits a commitment to results by looking for and recommending/implementing process improvement
  • Ability to positively adapt to change in a highly dynamic work environment; learn new processes

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

Location: New York, NY United States - Department: Promotions

Description:

M3 is a global and diversified technology company that is ranked by Forbes as one of the top 5 fastest growing innovative companies in the world in 2018. Through our award-winning digital platform, MDLinx.com, we provide healthcare professionals with the clinical education, training, research, and career opportunities they need to succeed. Our mission is to reduce healthcare costs and improve the quality of healthcare delivered worldwide.

Founded nearly 20 years ago, M3 now operates in over 10 countries and has grown to more than 4,000 employees globally and is publicly traded on the Tokyo Stock Exchange (TSE). Due to growth and expansion, we are hiring for an Associate Director of Content Marketing to drive our multi-channel marketing initiatives in 2019.

US: We are a professional destination portal providing news and research content for our users. We are well-established in our market, with a loyal following, high quality offerings, and over 15 years of experience and history in the digital space. We have offices around the world and are growing our NYC presence now.

YOU: Your mission is to conceive and plan marketing strategies and execute tactics that drive membership engagement, including acquisition and retention. You will collaborate with members of Marketing, Product, Editorial, and Client Services teams to build multi-channel marketing campaigns that will drive traffic and develop our audience. You are a creative thinker and a self-starter, comfortable with driving your own tasks from start to finish. You will approach your campaigns in a data-driven and analytical manner, but also have a track record of contributing innovative ideas to grow subscription and membership-based businesses. You have a start-up attitude, you get things done in a fast-paced environment, you are focused on excellence in implementation, you can take a step back and see the big picture, and you have an attitude to do whatever it takes to deliver results.

You will:

  • Partner with the Marketing Director and work collaboratively across departments integrating editorial, product and technical considerations to define and execute marketing campaigns to achieve business objectives.
  • Utilize the available data and develop tactical plans for user acquisition and activation.
  • Create and execute A/B and multi-variate testing scenarios to optimize the marketing mix and drive user engagement.
  • Ensure report accuracy, subscriber sources, systems performance or functional enhancements to improve results or reduce cost.
  • Capture membership engagement KPIs and analyze trends over time
  • Perform deep dive analysis into specific KPIs to understand the underlying influences
  • Develop dashboards to track marketing effectiveness and user flow/site performance
  • Perform analysis and submit recommendations to improve response rates
  • Understand and track user activity trends, identify opportunity /risk areas
  • Track, report, and analyze campaigns, landing pages, creative tests, incorporate learnings into future campaigns

Requirements

  • Bachelor’s degree or equivalent work experience required
  • 4 - 6 years of digital marketing experience in subscription or membership marketing. Professional and/or HCP audience experience preferred
  • Advanced Excel experience required including Pivot Tables, VLOOKUPs, SUMIFs, etc.
  • Experience with the Google suite of analytics products including but not limited to Google Analytics, Google Adwords, Data Studio, Tag Manager, and Sheets
  • SEM campaign building, testing, reporting
  • Social Media campaign building, targeting, reporting. (Sprout, Hootsuite)
  • Deep understanding of the use of digital marketing tools to design, build, and execute drip campaigns, multi-step automated email delivery, highly targeted and personalized campaigns based on content preference.
  • List management, segmentation, targeting to build personalized, effective multi-channel campaigns, maximize engagement, and keep opt-outs under tight control.
  • Demonstrable success with membership marketing campaigns.
  • Campaign deployment experience for testing, design, deployment, and subsequent reporting (including email, social, and other channels).
  • Must be a hands-on team member and operate with a start-up mentality. Excellent analytical skills.
  • Excellent command of English – written and verbal
  • Organized and detail oriented with an ability to transform concepts into actionable plans.
  • Self-motivated and able to work efficiently in a fast-paced environment while adhering to project timelines

Benefits

A career opportunity with M3 USA offers competitive wages, and benefits such as:

  • Health and Dental
  • Life, Accident and Disability Insurance
  • Prescription Plan
  • Flexible Spending Account
  • 401k Plan and Match
  • Paid Holidays and Vacation
  • Sick Days and Personal Days

Apply Now

EU Jobs

Location: London, England United Kingdom - Department: M3 Global Research

Description:

As a Senior Project Manager you are the key player on the project. The client will seek your advice, trust your judgment and value your opinion. You need to be a strong client communicator, who’s organised, methodical and numerate. You will be ultimately accountable for successful project management and delivery. You will have enthusiasm for your client(s) business, bringing your knowledge and expertise to bear in your management of the projects you are assigned to. The role requires a high level of problem solving offering solutions to your team, clients and other departments. You will also be managing some of the more complex projects yourself and therefore need to have a very hands on approach and attitude. In doing so, you are also expected to provide clear goals and direction to the team and lead by example.

Requirements


  • Responsibility for the management and control of projects allocated to you, from commissioning through to delivery, booking projects and planning resource, working with Scripting, Translation, sample providers as well as monitoring field work progress, ensuring that M3 achieves and exceeds client expectations throughout.
  • Financial Management of Project Budget /costs. You need to make sure that all external vendors are within budget and aim for a 35% profit on each individual project.
  • Partner Management. You will be responsible to seek and commission eligible partners for your projects – coders, DP companies and translation agencies for example. You need to through diligence work with these partners to make sure they deliver to the M3 Standards for client servicing.
  • Comply with M3’s operating procedures and ensure all practices and systems follow the ISO Accreditation.
  • Responsibility for guiding Project Coordinators set up working with you on projects.
  • The Senior Project Manager will ensure, through efficient team management and their own administration, all jobs are carried out within agreed timing schedules and budgets to the level expected by both the client and M3.
  • Client services. The Senior Project Manager should strive to provide excellent client services on all jobs and to gain high scores on our Client Satisfaction Survey.
  • Internal work. The Senior Project Manager should strive to work in compliance with M3’s internal processes and within the MR system.

Must already have the right to work in the UK. Visa sponsorship will not be offered as part of this role

Benefits

25 Days Annual Leave

Group Personal Pension Plan

Private Medical Insurance

Childcare Vouchers

Cycle Purchase Scheme

Active Social Committee

Apply Now

Location: London, England United Kingdom - Department: M3 Global Research

Description:

The Senior ConfirmIT Programmer is responsible for programming market research studies based on client materials with a goal to meet and exceed client expectations in terms of integrity of collected data, adherence to agreed timeline and budget. This individual will also work to develop and implement “out of the box” approaches and solutions based on project specifications. The programmer will contribute to improving overall department efficiency by adhering to current best practices as well as contribute to creation of new best practices. This individual will work closely with the other programmers and project managers and may work directly with clients on certain projects.

Requirements

Main Duties and Responsibilities

Including, but not limited to the following:


25% Client Focus

Programmer strives to exceed the client’s satisfaction when completing the programming tasks on each project.

  • Proactively suggest questionnaire design improvements to ensure the client is informed about the best style of question formatting for panelist comprehension and the correct survey logic for flawless data collection.
  • Work directly with the client on custom solutions to meet client’s needs.
  • Build an internal programming timeline to meet the client’s programming timeline.
  • Field requests and resolve in the timeliest and most complete manner.


30% Online Survey Development

Programmer maintains full responsibility for online survey development while using internal vendor as needed to assist in this development.

  • Thorough review of client materials and preparation for the internal/external Kick Off call to clarify any questions.
  • High quality programming of online surveys against client’s materials, utilising in house resources where possible.


20% Quality Assurance

Programmer works to resolve errors in the online survey during the quality assurance phase of the programming life cycle.

  • If the internal vendor was used for programming, upon initial link delivery the programmer reviews the scripting and makes necessary adjustments. Programmer also notifies the internal vendor of any feedback, for learnings.
  • All modifications must be communicated via updated Quality Check log.
  • Alternatively, the programmer may bypass the internal vendor and fully program the link themselves, ensuring all is done correctly against materials.
  • Upon error identification (internal or external), amending errors in the survey is the focus of the programmer in this phase, however adherence to M3 standards needs to also be considered during the quality check.

5% Survey Deployment and Online Reporting

Programmer prepares the online survey for deployment and sets up online link to track the progress of the survey in field, used internally and externally.


5% Deliverables (if any)

Programmer works with internal teams and vendors to meet client deliverable requirements. This could include working on online reporting/dashboards, specific data requirements etc.

  • Review specs and liaise with vendors to produce high quality DP outputs in a timely manner. Quality check of these outputs.
  • Liaise with clients over queries with deliverables.


10% Process

Programmer utilises their experiences throughout the project life cycle and contributes information their manager to improve this process. They work on tasks assigned by their manager that benefit the company by increasing capabilities, efficiency, skillset and competitive advantage in the market place.

  • Feedback on the processes, survey template or scripts to increase efficiency.


5% Miscellaneous

Programmer is expected to spend time reporting and receiving information to and from their manager and must continue to learn the latest technologies in the data collections field.

  • Meet with the team to discuss the status of projects and receive department information updates.
  • Mentor and train others at request from their manager.


Additional Knowledge, Skills and Abilities of an Ideal Candidate:

  • Expert knowledge of ConfirmIT data collection platform is a must (ideally 5 years)
  • Proven Market research experience (preferably experience with pharmaceutical surveys).
  • Strong problem-solving skills, including an ability to “think outside the box”.
  • Organised, self-motivated, and self-directed.Exceptional ability to multi-task and balance multiple projects and priorities.
  • Excellent interpersonal communication skills – both verbal and written.
  • Ingenuity and the willingness to learn new techniques.
  • Knowledge of Decipher, in addition to ConfirmIT (desirable).
  • Data processing experience (Quantum, SPSS, SAS), especially with tabulations (desirable).

  • Must already have the right to work in the UK. Visa sponsorship will not be offered as part of this role.


    Benefits

    25 Days Annual Leave

    Group Personal Pension Plan

    Private Medical Insurance

    Childcare Vouchers

    Cycle Purchase Scheme


    Apply Now

    Location: London, England United Kingdom - Department: M3 Global Research

    Description:

    We are seeking a Panel Marketing Assistant to join our growing and dynamic medical panel team. The candidate will report directly to the Marketing Manager and will be responsible for taking on a variety of tasks that allow for the successful completion of planned programs addressed to our EU Markets. We work in a very fast-paced and constantly evolving environment, so we’re looking for someone who is willing to make a difference and go one step further!

    Requirements

    The successful candidate will have the following responsibilities:

    • Design and manage email campaigns using DotMailer to engage panel members and proactively record and analyse their results
    • Manipulate data and target emails to different markets and customer segments
    • Analyse and evaluate tactics post-implementation status to propose recommendations for improvement in results
    • Regularly seek out innovative ideas to improve processes, creative and communications through the email marketing channel, making sure marketing best practices are applied across all areas
    • Proactively assist and implement alternative project and panel recruitment solutions which could include (but not exclusively) email campaigns, advertisement, referral schemes and Social Media
    • Ensure that M3 Global Research marketing guidelines are followed across all panel communication

    Person Specification

    • Degree level or equivalent, preferably in Marketing or Business
    • 1-2 years’ working experience
    • Good knowledge of working with Microsoft Office: Excel and Outlook
    • Highly fluent in English
    • Fluency in another European language would be advantageous, preferably German or French
    • Be able to work as part of a team and show flexibility in the tasks they are asked to perform
    • Exhibit a high level of attention to detail and accuracy


    This is a full time position on a zero hours contract with the potential to become permanent.

    Must already have the right to work in the UK. Visa sponsorship will not be offered as part of this role.

    Benefits

    25 Days Annual Leave

    Group Personal Pension Plan

    Private Medical Insurance

    Childcare Vouchers

    Cycle Purchase Scheme


    Apply Now

    Location: London, England United Kingdom - Department: M3 Global Research

    Description:

    It is recognized that this is a pivotal role within the M3 team and will be vital in helping to ensure M3 (EU) continued success. The Marketing Manager will be viewed as an element to add value to an already established team.

    The role will reward a motivated, intelligent, pro-active individual who will be able to seize opportunities, take ownership and continue to develop the departments remit as the company expands.

    Requirements

    Main Duties and Responsibilities

    In addition to the above and as the Marketing Manager your role encompasses but not limited to the following:


    Strategy

    • Supporting the Marketing Director in planning and execution of the marketing strategy for M3GR (B2B), working with the marketing teams for other M3 group business units to ensure cohesive messaging
    • Conceive, develop, and create industry-specific thought-leadership content and collateral pieces (country profiles, therapeutic reviews, data sheets, papers, guides, infographics, etc.).
    • Develop a comprehensive global B2B conference attendance strategy, to support CRM.
    • Work with B2C the marketing division of M3 (EU) to maximise opportunities, and identify shared goals upon which we can collaborate on including publishing, conference attendance and sales meetings
    • Develop and create regular client newsletter programme(s) and communications channels
    • Supporting the Marketing Director in development of a full strategic and operational marketing plan for all M3GR marketing activities in the EU, working alongside global teams to align marketing messaging and tactics globally
    • Track effectiveness and impact of strategies adopted.
    • Own the social media strategy for EU and USA client marketing

    Operational

    • Support the sales team with client-facing collateral
    • Support the business directors with their pitches and proposals, as required, including sharing insight gleaned across all M3 EU business
    • Work with relevant teams to promote new products and services
    • Produce and maintain competitor intelligence documents
    • Work with relevant stakeholders on conference presentations, exhibition presence, supporting collateral and giveaways
    • Maintain dedicated M3GR social media channels
    • Work with designers to develop powerful infographics for use across all marketing channels
    • Track effectiveness and impact of strategies adopted.
    • Looking at current Marketing processes and practices and refining them to the benefit of the company.
    • Pro-actively suggest and implement new solutions and developments in conjunction with other department heads that will aid M3 GR efficiencies and result in an ever-increasing level of quality to our clients.

    PR

    • Create industry-facing whitepapers and thought leadership articles to raise the profile of M3 EU
    • Commission and execute original research to promote M3GR’s capabilities as part of a strategic PR campaign to raise awareness about M3 as a whole
    • Work with stakeholders to produce and distribute press releases about key research and organizational news/launches
    • With key stakeholders, develop a plan to submit papers regularly to high impact factor journals
    • Represent M3GR at networking events and conferences as required
    • Identify relevant awards for key M3GR stakeholders and projects to raise awareness and profile within the industry.
    • Track effectiveness and impact of strategies adopted.

    Professional Skills, Attitudes & Approach


    Knowledge of the Client’s Business:

    The Marketing Manager should have a good knowledge and understanding of the Client’s business and the project specifications before applying process.

    Team Working

    The Marketing Manager will always work as a part of a team. The Marketing Manager needs to be provide accurate briefing and ensuring that information is available when required by their line manager or other departments. It is expected that the Marketing Manager has the judgment to know when they should seek guidance from their seniors prior to a situation becoming critical.

    Inspiring Relationships with our Clients

    When M3 works with clients, it is expected that the Marketing Manager is able to demonstrate at an administrative and implementation level, a total understanding of their role such that it inspires total confidence and respect.

    Time Management

    Effective prioritising is expected with all parties made aware of any movement in delivery dates, project spec, costs and its impact on project.

    Information and Data Management

    In the quest to constantly improve our service offering it is expected that the Marketing Manager should ensure full compliance with the company’s data management and protection policies.

    Quality First

    This individual is expected to demonstrate enthusiasm and pride in constantly improving the quality of deliverable on every project that M3 services. As such, they should have relationships based on mutual respect and trust with other departments.


    Ideal Candidate

    Will possess:

    • Degree level or equivalent
    • Detailed knowledge and insight of the healthcare market research industry
    • Proficient in Microsoft Office
    • Responsive and able to work well under pressure
    • Solution orientated
    • Good time management and reliable
    • Good verbal and written communication skills
    • A good eye for detail
    • A minimum of 5 years relevant experience within the market sector
    • Attention to detail coupled with exceptional proof-reading skills


    Must already have the right to work in the UK. Visa sponsorship will not be offered as part of this role.

    Benefits

    25 Days Annual Leave

    Group Personal Pension Plan

    Private Medical Insurance

    Childcare Vouchers

    Cycle Purchase Scheme

    Apply Now

    Location: London, England United Kingdom - Department: M3 Global Research

    Description:

    We are seeking a Marketing and Phone Assistant to join our growing Global Medical Panel team.

    Requirements

    The successful candidate will have the following responsibilities:

    • Call Healthcare professionals and get them to become active members of the M3 HCP panel
    • Support online and offline marketing strategy recruitment of healthcare professionals through social media, referral campaigns and segmented emailing
    • Be intellectually curious about market research to want to understand who our doctors are and how we can reach them
    • Ensure 100% accuracy and display excellent attention to detail
    • Build working relationships across departments to ensure insight is well communicated and understood
    • Helping to maintain the integrity of the database and supporting daily data cleaning tasks


    Person Specification

    • Degree level or equivalent
    • Confident on the phone
    • Proficient at Excel
    • Be proactive and know how to work independently on projects
    • Enjoy working with and comfortable with large amounts of data
    • Exhibit a high level of attention to detail and accuracy
    • Be able to work as part of a team and show flexibility in the tasks they are asked to perform
    • Fluent in English


    This is a full time position on a zero hours contract with the potential to become permanent.

    Must already have the right to work in the UK. Visa sponsorship will not be offered as part of this role.

    Benefits

    25 Days Annual Leave

    Group Personal Pension Plan

    Private Medical Insurance

    Childcare Vouchers

    Cycle Purchase Scheme

    Apply Now

    Location: London, England United Kingdom - Department: M3 Global Research

    Description:

    M3 Global Research provides the most comprehensive and highest quality market research recruitment and support services available to the healthcare industry covering more than 70 countries. It is part of M3, Inc, a publicly traded company, headquartered in Tokyo which was founded in September 2000 with the goal of changing the world of medicine through making full use of the power of the Internet.


    M3 Market Research is supportive of the career development of all of its employees. As part of M3 inc, a publicly listed Japanese company which has enjoyed phenomenal growth since it was founded in September 2000, it is able to offer a wide range of career opportunities for anyone who demonstrates good potential for growth.


    The Studio Manager oversees studio operations to ensure a friendly, professional and efficient studio experience at all times, creating a warm and welcoming atmosphere for all of our guests and staff.

    The Studio Manager also has responsibility for growing the studio business by (a) providing an excellent studio booking experience from the client enquiry stage through to invoicing and (b) taking part in business development activities in conjunction with dedicated Business Development and Account Management colleagues.



    Requirements

    Main Duties and Responsibilities

    Including, but not limited to the following:

    • Keep the studio calendar and booking file up to date with provisional and confirmed bookings
    • Support studio staff in setting up for the day and ensure that any required catering has been organised
    • Manage research participants effectively well and try to forestall potential problems e.g. complaints about incentives, late arrivals etc. Escalate issues as appropriate to the Head of EU Qualitative Research
    • Produce a weekly petty cash report and monthly credit card report with supporting receipts for all items, and email reports to the finance team
    • Oversee studio stock control to ensure that there is no out-of-date stock and orders are placed when required
    • Work with the operations team to ensure that all invoices are accurate and are sent out promptly
    • Help to secure repeat business by dealing with all enquiries (whether by telephone, email or in person) in a professional and courteous manner and ensuring that other studio staff are providing excellent service.
    • Fulfil all reasonable requests from clients to ensure that they have a positive impression of M3
    • Studio business development - providing marketing information material, undertaking warm / cold calling and setting up studio visits, analysing client spend and identifying opportunities
    • Collaborate with Studio Account manager on bidding / quotes
    • Recruitment and training for new studio team members and ongoing training for existing staff.
    • Studio maintenance; keeping on top of any necessary maintenance and getting quotes from suppliers to present for approval.
    • Health and safety compliance for the Studio
    • Ensure adequate manning levels for Studio and main reception
    • Miscellaneous office tasks as required.

    Skills and experience required:

    • Excellent English language skills, both verbal and written
    • Excellent MS office skills
    • Excellent customer facing and service skills, preferably gained within a hospitality environment or similar
    • Line management experience preferred
    • Some facility management experience preferred
    • Some experience of facility or service promotion and selling preferred


    Other requirements:

    • Self -starter and able to work on own initiative and with minimal supervision
    • Excellent attention to detail
    • Good team player with excellent customer service skills
    • Able to multi task and comfortable within a fast -paced environment.
    • Able to work some non-standard hours to accommodate client needs
    • Must have the right to work in the UK

    Benefits

    Pension

    25 days’ holiday

    Private healthcare (after probationary period)

    Life insurance

    Cycle to work scheme

    Season ticket loan

    Subsidised gym membership

    Apply Now

    Location: Milton, Milton United Kingdom - Department: M3 EU Ltd

    Description:

    We are looking for a creative, resourceful and enthusiastic Senior Medical Writer to join our team at Doctors.net.uk. The Medical Writing team at M3 (EU) is responsible for producing a wide variety of content, including promotional material, conference highlights, videos, case studies and more, for a range of clients spanning the pharmaceutical, medical devices, charities and wider healthcare sector.

    Requirements

    Main Duties and Responsibilities

    • Writing, editing, proofreading and quality checking content
    • Ensuring content produced is of the highest quality and is compliant to regulatory codes
    • Planning campaigns with the wider team
    • Establishing and maintaining processes to constantly improve efficiency and quality
    • Ability to provide strategic and/or tactical input for client campaigns where required
    • Attending client meetings to plan, scope and discuss campaigns (NB. Day-to-day client relationships are managed by the Client Services team)
    • Working closely with the Business Directors on proposals and pitches
    • Liaison with KOLs in relation to content development
    • Working closely with the Design, Client Services and Programme Management
    • Potential for travel for international and national medical conferences
    • Line-managing and mentoring the medical writing team


    Ideal Candidate

    • A life sciences degree (preferably a PhD)
    • At least 3 years’ experience of commercial and/or digital writing (Med Comms, creative agency, education agency)
    • Experience of working across a wide range of therapy areas
    • Experience on working on promotional post-launch drug campaigns would be preferable
    • Ability to understand concepts quickly
    • Excellent attention to detail
    • A firm understanding of pharmaceutical regulatory codes of practice is essential
    • Confidence dealing with healthcare professionals and clients
    • Ability to build strong working relationships and surpassing expectations
    • Optional: An interest (and preferably experience) in line management


    Behaviour

    • Able to develop and maintain strong professional relationships
    • A clear concise communicator at all levels who develops trust easily both internally and externally to the organisation
    • Excellent time management skills
    • Ability to get involved and show initiative to improve and make internal processes more efficient

    Communication

    • Strong written and listening skills
    • Excellent interpersonal skills will be needed to build the strong relationships that will be critical to the success of this role
    • Must be able to communicate clearly and concisely throughout the organisation

    Benefits

    25 Days Annual Leave

    Group Personal Pension Plan

    Private Medical Insurance

    Cycle Purchase Scheme

    Active Social Committee

    Apply Now

    Location: London, England United Kingdom - Department: M3 Global Research

    Description:

    Reporting into the Director of Operations (EU) your main responsibility will be the successful running of the quantitative project management team as well as all its projects, and to provide support to the Director of Operations as, and when, needed.

    Requirements

    Your specific duties are likely to include but are not limited to:

    Successful Running of Quantitative PM Team

    • Ensure successful day-to-day running of Quantitative PM Team
      • Proactively raise concerns before Sales/Management/Client
      • Avoid any “surprises” coming to Ops Director from any other direction
      • Provide second line support on projects after TLs
    • Management of projects and project managers
      • Line manage TLs [and PMs as appropriate/required]
      • Monitor overall team KPIs and fairness in workload distribution
      • Hold annual reviews and provide development plans
      • Provide first line support to direct reports
      • Identify and action training needs

    Ensuring Project Success

    • Ensure quantitative projects are delivered to budget, timelines, and client satisfaction
      • Support team on project plans and monitor implementation
      • Provide action plan and suggestions and show a can-do attitude
      • Coordinate with relevant other stakeholders on project basis to ensure smooth teamwork
    • Step in on projects as and when required
    • Turn “off track” projects into “on track” projects


    Ensuring Structural and Procedural Integrity

    • Ensure quantitative team is following all established processes including but not limited to
      • In dealing with other departments
      • Following processes as outlined in PMPM and other places
      • Following industry guidelines
      • Accuracy in admin, in particular accuracy on billing and it’s timeliness
    • In case of non-compliance arrange for corrective action
    • Arrange for appropriate training of team members


    Proactivity and Improvement

    • Ensure quantitative team can offer best services to clients
      • Suggest and put forward ideas on procedural and structural improvements to Deputy Director of Operations

    Meeting Departmental Targets

    • Ensure quantitative PM team meets the following KPIs both on an individual basis as well as on a team basis
      • Revenue
      • Profit
      • CSAT scores

    Relationships with internal and external stakeholders – lead by example

    • Build, improve and further relationships with other departments [programming / sales / procurement / panel]
      • Lead by example and show a positive can-do attitude
      • Work together through challenges to collaboratively find solutions to make projects a success
    • Build, improve and further relationships with quant teams in other divisions [US and SWE]
      • Lead by example and show a positive can-do attitude
      • Work together through challenges to collaboratively find solutions to make projects a success
    • Build, improve and further relationships with external stakeholders [partners]
      • Lead by example and show a positive can-do attitude
      • Work together through challenges to collaboratively find solutions to make projects a success
    • Training of Project Managers
      • Arrange and coordinate training sessions
      • Ensure trainings are done and develop check list/test accordingly to confirm that trainings are done and retained

    PROFESSIONAL SKILLS, ATTITUDES & APPROACH

    Excellent Client Service:

    The Team Leader should have sufficient knowledge of the Client’s business to understand the operational imperatives necessary to achieve excellent Client Satisfaction. They should have the knowledge and experience to foresee and forestall potential problems in any projects and be comfortable having any ‘difficult’ discussions with the Client/the Business Development Director when any projects are ‘off track’ and provide solutions to get projects back ‘on track’.

    Process:

    This role is the pivotal one in ensuring timely and successful completion of all projects which pass through M3. The quest would be to effectively manage the client’s expectation of the work, with the aim to exceed this where possible. As part of managing the Project Managers, the Team Leader, should monitor all projects during delivery and on completion, providing accurate updates and ensuring that information is available when required by the Director of Operations, Business Development Director or other departments. They should develop a cross-departmental team spirit and understanding of the Client context of all projects under their management.

    Team Management

    He/She will be expected to manage and mentor a team of Project Managers. Run and manage their appraisals, set growth objectives and monitor each individual’s progress. They should have the experience to train and mentor Project Managers and have the judgment and foresight to know when they should seek guidance from the Director of Operations (if they have any concerns about a particular individual) as well as provide praise and recognition of team members together with any pay rise proposals.

    Inspiring Relationships with Partners:

    When M3 works alongside other partners, vendors or contractors , it is expected that the Team Leader is able to demonstrate a total understanding of their role such that it inspires total confidence and respect.

    Creative Thinking/Feasibility

    The ability to look beyond the obvious to find innovative yet relevant solutions is at the heart of M3’s offering.

    Quality First/Initiative

    This individual is expected to demonstrate enthusiasm and pride in constantly improving the quality of every project that M3 delivers. Serving as an internal auditor to monitor and keep track and ensure compliance with M3’s ISO quality management system.

    Benefits

    25 Days Annual Leave

    Group Personal Pension Plan

    Private Medical Insurance

    Cycle Purchase Scheme

    Apply Now

    Location: London, England United Kingdom - Department: M3 Global Research

    Description:

    As Studio BD you will be primarily accountable for developing new customer contacts, building a rich and healthy sales pipeline, and converting the pipeline into revenue. This should be at the foundation of all that you do. Your impact should be demonstrable through KPI reporting.

    Overall key focus will be sales, profitability, and growth percentage within the business and developing and maintaining a strong pipeline of new customers for future growth.

    Vital to your role will be the ability to envision and structure a department that maximises less traditional M3GR work streams and takes opportunity to exploit workloads currently outsourced.

    Developing and improving business relations with all existing clients to ensure repeat business.

    Providing direction to the studio Account Management and Bid Team

    Ensuring excellent project delivery by working with and providing guidance to the Operational team

    Developing and maintaining a strong work relationship with key opinion leaders and prospective customers in the market research industry by attending industry conferences, trade fairs and exhibition

    Collaborating closely with the Head of Qual on developing new services for our clients

    Acting as an ambassador and role model for your business


    Requirements

    • Excellent qualitative market research sales experience
    • Strong account management experience focused on building in-depth client relationships
    • Experience of managing qualitative research projects throughout the project lifecycle
    • An ability to think strategically and execute methodically
    • Responsive and able to work well under pressure
    • Solutions-oriented
    • Good time management and reliable
    • Have a natural interest/appetite for client management

    Benefits

    Salary: Competitive salary

    Benefits: Pension, 25 days’ holiday, private healthcare after qualifying period, life insurance, cycle to work scheme, season ticket loan, subsidized gym membership.

    Career Development Opportunities: M3 Market Research is supportive of the career development of all of its employees. As part of M3 inc, a publicly listed Japanese company which has enjoyed phenomenal growth since it was founded in September 2000, it is able to offer a wide range of career opportunities for anyone who demonstrates good potential for growth.

    Apply Now

    Location: London, England United Kingdom - Department: M3 Global Research

    Description:

    Develop products to meet needs identified by the business; coordinate departmental input; conduct market research; generate product requirements; determine specifications, production timetables, pricing, and time-integrated plans for product introduction; develop marketing strategies in collaboration with our marketing

    Requirements

    Product activities

    • Drives requirements gathering and ensures successful delivery of features and initiatives
    • Conducts competitive research and data analysis
    • Ensure resource availability and allocation
    • Coordination of internal and external resources for the flawless execution of the business
    • Ensuring that all tasks are delivered on-time, within scope and budget
    • Perform risk management to minimize project risks
    • Report and escalate to management as appropriate
    • Create and maintain comprehensive project documentation
    • Scheduling meeting and appointments, prepare documentations for meetings, take minutes and follow up on actions discussed and agreed in meetings
    • Shepherds projects through development process and looks for ways to continuously improve our processes
    • Use appropriate verification techniques to manage changes in project scope, schedule and costs
    • Establishes feature level KPIs, tracks and analyses performance and ensures reporting to stakeholders


    Wider activities

    • Stays on top of new technologies and market trends
    • Develops knowledge of terms of business and service requirements to improve and uphold business standards. Ensures compliance of all instructions, procedures and policies
    • Works with the engineering team and vendors to drive the development of the master product roadmap based on overall strategy, product vision and platform objectives
    • Establish and manage relationships with third parties/vendors
    • Monitors user engagement and proposes product improvements, new products and features and develops business case (revenue potential and ROI estimates)


    Essential Skills and Attributes

    • A track record of creating and delivering ambitious, impactful and successful products
    • Proven experience in project management
    • An ability to bring product management best practice to the business
    • Proven track record on establishing and consistently delivering KPIs and meeting deadlines
    • Experience working with API development, data products, third-party data sources and data integration between multiple platforms
    • Ability to take ownership of product ideas from conception to successful delivery
    • Ability to bring disparate needs, priorities and teams together to deliver results
    • Ability to create effective requirements whether as RFPs, User Stories or detailed technical needs documentation
    • Technical background, with understanding of hands-on experience in software development, database and web technologies
    • Effective communication, negotiation, networking and presentation skills
    • Good forward planning and organisational skills
    • Impeccable time management and flexibility in the role
    • Ability to multi-task and prioritize work across multiple products
    • Self-motivated, driven, positive and able to use own initiative
    • An outgoing and confident approach
    • Commercially aware
    • Strong with numbers and attention to detail
    • A creative mind with an ability to suggest improvements
    • Proven expertise in strategic and logical thinking with analytical skills
    • Bachelor’s degree in technology or business related discipline, MBA a plus
    • 4+ years relevant product management experience
    • Proficient using MS Word, Excel, PowerPoint, Outlook, Access, Visio, Project


    Desirable Skills and Attributes

    • Experience of a market research
    • Experience in a healthcare professional facing environment
    • Experience with mobile app development
    • Familiarity with JIRA or similar issue & project management software
    • Experience with IA, UX, Design, and Content principles


    Benefits

    25 Days Annual Leave

    Group Personal Pension Plan

    Private Medical Insurance

    Cycle Purchase Scheme

    Apply Now

    Location: London, England United Kingdom - Department: M3 Global Research

    Description:

    As a Qualitative Project Assistant, you are concerned with the coordination of a qualitative project and with assisting the Project Manager in making sure the project is delivered in accordance with the specs given by the client.


    You are one of the key players in the execution of a qualitative project as you will coordinate with respondents, vendors, freelancers, translation agencies and check quality of the deliverables before they are passed on to the client. You will be accountable for successful management of respondents, vendors and delivery.

    Requirements

    As a Qualitative Project Assistant your role encompasses the following:

    • Recruitment of respondents on a project in your local language, including recruitment from panel and freefinding
    • Call and confirm and re screen respondents that took an online screener
    • Confirm respondents prior the field dates
    • Send out confirmation emails/study materials/links to respondents via the MR system
    • Finalize the internal and client recruitment update and alert PM
    • Responsibility for the management and control of the vendors on qualitative projects allocated to you, ensuring that M3 achieves and exceeds client expectations.
    • Supporting the Project Manager on the project in terms of vendor management and checking deliverables
    • Negotiate costs and set up freelancers on qualitative projects and manage them throughout the project
    • Negotiate and set up recruitment agencies/translation agencies/moderators/simultaneous translators/facilities on qualitative projects and manage them throughout the project
    • Maintain and develop a relationship with the freelancers and vendors on the behalf of M3 Global Research
    • Checking deliverables such as transcripts/recruitment updates/reports before they are being passed on to the client
    • Liaising with client in absence of PM, advising on any schedule changes etc


    PROFESSIONAL SKILLS, ATTITUDES & APPROACH

    Knowledge of the Client’s Business

    Project Coordinators should have a good knowledge and understanding of the Client’s business and the project specs before sourcing partners.


    Partner Management

    They should be comfortable working with partners and make sure that they follow the project specs set out by M3 Global Research’s clients. They should maintain a professional relationship with partners and make sure that they deliver on time and with good result.


    Management of Project Deliverables

    This role is the pivotal one in ensuring timely progress of all projects which pass through the Company, in conjunction with Operations/Field. The quest should be to effectively manage the client’s expectation of the work, aimed to exceed this where possible. Above all else they must have the knowledge and foresight to inform management in good time of any concerns regarding project deliverables. All jobs should be reviewed during delivery and on completion. For periods of absence they must ensure project details are handed over, providing access to all necessary information to enable the project to continue successfully during their absence.


    Team Working

    The Project Coordinator will always work as a part of a team; with Project Managers, Recruiters, Operations, Bid and Sales. The Project Coordinator need to be providing accurate briefing and ensuring that information is available when required by their team leader or other departments. It is expected that the Project Coordinator has the judgment to know when they should seek guidance from their seniors prior to a situation becoming critical.

    Financial Management of Project Costs

    Ensure timely and profitable quoting with partners. Checking that costs are profitable when setting up a partner, ensuring that a PO is issued and signed off by the Operations Director and making sure that the partner costs are all listed in the MR System. When the project is completed the Project Coordinator should chase for invoices from partners and cross check that they are correct.


    Inspiring Relationships with Partners/Suppliers

    When M3 works alongside other partner companies, it is expected that the Project Coordinator is able to demonstrate at an administrative and implementation level, a total understanding of their role such that it inspires total confidence and respect.


    Time Management

    Effective prioritising is expected with all parties made aware of any movement in delivery dates and its impact on project


    Information and Data Management

    In the quest to constantly improve our service offering (especially in terms of our database panel) it is expected that a Project Coordinator should provide all relevant information to data management including records of respondent attendance.


    Quality First

    This individual is expected to demonstrate enthusiasm and pride in constantly improving the quality of production of every project that M3 delivers. As such they should have relationships based on mutual respect and trust with other departments, in particular the Fieldwork team.


    Benefits

    25 Days Annual Leave

    Group Personal Pension Plan

    Private Medical Insurance

    Cycle Purchase Scheme

    Apply Now

    Location: Milton, Milton United Kingdom - Department: M3 EU Ltd

    Description:

    The Design Assistant will work within the Design team on a broad range of projects. The role will entail designing a wide variety of campaigns for doctors which will be disseminated via M3’s physician networks, in particular Doctors.net.uk.

    Requirements

    Main Duties and Responsibilities

    • Support the Design team to deliver successful internal, commercial and targeted campaigns
    • Develop your design and technical skills in the following areas:
      • Web design
      • Coding in HTML/CSS/JavaScript & JQuery

    • Initially, your role will involve supporting the Design team members by working on a broad range of tasks including:
      • Making design amends to projects
      • Providing general support
      • Preparing campaigns for deployment
      • Working on HTML based marketing emails

    This not an exhaustive list of duties. You will be expected to adapt to different tasks based on the development of the role and the evolving business objectives of the organisation.

    As your skills develop, you will take on more complex and exciting tasks. This role is based around your development in the design field so we’re looking for someone who is eager to learn. We don’t expect you to have all the necessary skills from the outset but enthusiasm for learning is essential.


    Ideal Candidate

    • Educated to degree level, or equivalent
    • A passion for design and a keen interest in digital
    • Working knowledge of web design including visual layout, HTML and CSS coding
    • Experience in using Adobe Creative Suite (in particular, Photoshop and Dreamweaver)
    • Highly organised and motivated
    • Excellent attention to detail
    • Good proofreading skills
    • Adaptable
    • Good communication skills
    • An enthusiastic team player with the desire to exceed expectations
    • Excellent time management skills
    • Good problem solver

    Benefits

    25 Days Annual Leave

    Group Personal Pension Plan

    Private Medical Insurance

    Cycle Purchase Scheme

    Active Social Committee

    Apply Now


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