{"id":9500,"date":"2020-06-03T12:11:32","date_gmt":"2020-06-03T11:11:32","guid":{"rendered":"https:\/\/m3globalresearch.blog\/?p=9500"},"modified":"2020-06-03T12:11:32","modified_gmt":"2020-06-03T11:11:32","slug":"healthcare-workplace-violence","status":"publish","type":"post","link":"https:\/\/www.m3globalresearch.com\/blog\/healthcare-workplace-violence\/","title":{"rendered":"Workplace violence in the healthcare sector – M3 Insights\u00a0","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"\t\t
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Rates of violence against employees in the healthcare sector are still increasing over time, despite efforts to mitigate the issue. Verbal abuse and physical abuse against healthcare workers is more common than most people realize. <\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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In 2002, when the World Health Organization (WHO) published their \u2018<\/span>Framework Guidelines for Addressing <\/span>Workplace Violence in the Health Sector<\/span><\/a>\u2019 in collaboration with the International Labour Organization (ILO), International Council of Nurses (ICN), and Public Services International (PSI), they estimated that between 8% and 38% <\/span>healthcare workers<\/span> suffer <\/span>physical violence<\/span> or abuse during their career. <\/span>\u00a0<\/span><\/p>

Since then, new studies indicate rates to be higher. In 2018, incident data by<\/span> U. S. Bureau of Labor Statistics<\/span><\/a> showed that healthcare and social service workers were five times more likely to experience <\/span>workplace violence<\/span> than all other workers. Compared to employees in other industries, <\/span>healthcare workers<\/span> accounted for 73% of all nonfatal <\/span>workplace injuries<\/span> and illnesses due to <\/span>violence<\/span> in USA.\u00a0<\/span>\u00a0<\/span><\/p>

M3 Global Research<\/span> findings from our <\/span>M3 internal survey<\/span> about <\/span>\u00b4<\/span>Healthcare <\/span>Workplace Abuse<\/span>\u00b4 <\/span>reflect these growing rates, but also highlights the frequency of <\/span>abuse<\/span>, as opposed to an isolated incident during a career.\u00a0<\/span>\u00a0<\/span><\/p>

We <\/span>surveyed<\/span> 6,743 US-based, and 1,037 UK<\/span>-based healthcare professionals<\/span> across a broad range of specialties<\/span>,<\/span> asking them a series of questions about their <\/span>experiences of<\/span> <\/span>verbal and physical<\/span><\/span> workplace <\/span>abuse<\/span><\/span>.<\/span>\u00a0<\/span><\/span>\u00a0<\/span><\/p>

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M3 survey results shows a higher incidence of verbal abuse towards physicians in both USA and the United Kingdom.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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At the time of the survey in <\/span><\/span>Month, Year<\/span><\/span> , <\/span>66% of <\/span>respondents<\/span> from USA and 64% from UK ha<\/span>d<\/span> been <\/span><\/span>verbally <\/span>assaulted<\/span><\/span> at work by a <\/span>patient<\/span> or their family members<\/span> in the last month. <\/span>Respectively, <\/span>15%<\/span> and 19% <\/span>of<\/span> US and <\/span>UK<\/span> healthcare professional <\/span>report being<\/span> <\/span>physically assaulted<\/span><\/span> in the past month.\u00a0<\/span>\u00a0<\/span>\u00a0<\/span><\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Despite the publication of the WHO guidelines nearly 20 years ago, which highlighted the scale of the problem, 58% US respondents, and 68% UK respondents felt that workplace violence has increased over the last five years:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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2019 AJMC1 blog article by Wallace Stephens<\/span><\/a> reports that 75% of all <\/span>workplace abuse<\/span> takes place in a healthcare setting. Given the extraordinary stress that both patients and their families find themselves subjected to in hospitals and surgeries, it\u2019s not altogether unsurprising that they \u2018lash out\u2019 at <\/span>healthcare professionals<\/span>; both in a <\/span>verbally offensive or aggressive<\/span> way and with <\/span>physical violence<\/span>. This, of course, does not make such behavior acceptable. However, understanding the triggers may help prevent <\/span>hostility<\/span> and <\/span>aggression<\/span> against healthcare workers rather than the current position of responding to <\/span>attacks<\/span>.<\/span>\u00a0<\/span><\/p>

In our <\/span>M3 internal survey<\/span>, the specialties reporting the highest <\/span>incidence of physical violence<\/span> were clinical areas that could be expected to be \u2018higher stakes\u2019 and so invoke more <\/span>stress and anxiety<\/span> \u2013 emergency care was the highest, followed by general practice, psychiatry, critical care, and surgery.<\/span>\u00a0<\/span><\/p>

Of particular interest is the reluctance to report incidents\u2013 the survey results show that nearly as many <\/span>physical assaults<\/span> go unreported as reported, and this is supported by the understanding and high tolerance that healthcare providers have for their patients and family members.\u00a0<\/span>\u00a0<\/span><\/p>

35% of healthcare professionals in US stated that ten or more cases of daily <\/span>physical assaults<\/span> were reported, while 29% answered that ten or more <\/span>assaults<\/span> were not reported. In the UK, the results were similar with 38% reported and 28% not reported. This would mean that three out of then <\/span>physical abuse<\/span> cases against healthcare professionals goes unreported every day. That is about 75 unreported <\/span>cases of physical abuse<\/span> per month for every healthcare professional in service.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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A higher incidence of <\/span>abuse cases<\/span> in the UK is seen again with UK respondents seeing more cases of both <\/span>physical and verbal assault<\/span> on a daily basis. Sadly, this seems to be attributed to an acceptance that being <\/span>abused at work<\/span> is \u2018part of the job\u2019, especially in highly stressful specialties where fear and illness often manifest themselves as <\/span>agitation<\/span> and <\/span>aggression<\/span>, and there is a certain amount of sympathy for their reactions.<\/span>\u00a0<\/span><\/p>

\u00a0<\/span>This is particularly the case with psychiatric and behavioral illnesses when potentially drugs are playing a part in impairing decision-making and contributing to <\/span>aggressive behaviors<\/span>. Healthcare providers understand, more than anyone, how behavior can be adversely affected by pharmacological substances, but this empathy should not extend to acceptance.<\/span>\u00a0<\/span><\/p>

The long-term effects of <\/span>abuse<\/span> and <\/span>violence<\/span> should not be underestimated, negatively impacting both physical and psychological wellbeing. Motivation for their jobs inevitably suffers, and collectively risks healthcare provision and compromises the quality of care.<\/span>\u00a0<\/span><\/p>

\u00a0<\/span>Unfortunately, measures intended to address <\/span>violence against healthcare workers<\/span> appear to have been largely ineffective, and policies have focused on response rather than prevention. Work into evaluating the effectiveness of specific interventions has been largely inconclusive, and attention must be paid to new approaches to promoting a <\/span>safe working environment<\/span> for our frontline healthcare workers.<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Did you find \"workplace violence\" survey interesting?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Get more insights <\/span>from our global panel members of healthcare professionals<\/span> by<\/span> reading about <\/span>their opinions and experience <\/span>of<\/span> <\/span>Workplace <\/span>B<\/span>ullying and <\/span>H<\/span>arassment in the <\/span>H<\/span>ealthcare industry<\/span><\/span><\/a>.\u00a0<\/span><\/span>\u00a0<\/span><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\tDo you want to take part in paid studies about healthcare related topics?\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tJoin the largest community of professionals and share your opinion\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\tRegister\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"

Workplace assaults, abuse, and physical violence in the healthcare sector. The M3 community on violence against healthcare workers.<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":1,"featured_media":9517,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[3534],"tags":[6753,6754,2586,887,889,998,2498,6755,6756,6757,3566,1317,6758,6759,6760,2466],"class_list":["post-9500","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-inside-m3-insights","tag-abuse-on-workplace","tag-abuse-of-physicians","tag-healthcare-workers","tag-healthcare-workplace","tag-helseplass","tag-lugar-de-trabajo-sanitario","tag-organizacion-mundial-de-la-salud","tag-physical-abuse","tag-physical-aggression","tag-physical-violence","tag-si","tag-terveydenhuollon-tyopaikka","tag-verbal-abuse","tag-weltgesundheitsorganisation","tag-workplace-violence","tag-world-health-organization"],"yoast_head":"\nWorkplace violence in the healthcare sector - M3 Insights\u00a0 – M3 Blog<\/title>\n<meta name=\"description\" content=\"Workplace assaults, abuse, and physical violence in the healthcare sector. 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